Brainfish

About

Pros
  • Analyzes help articles
  • Suggests support improvements
  • Generates new articles
  • Easy to use
  • Quick knowledgebase migration
  • Instant proofreading
  • Analytics feature
  • Multi-language support
  • Direct customer question answers
  • Surfaces customer blind spots
  • Flexible pricing
  • Onboard in under 5 minutes
  • Article builder
  • Translates knowledgebase with one click
  • Fast onboarding
  • Affordable for all business sizes
  • Improves customer satisfaction
  • Cons
  • No live agent handoff
  • No integrations mentioned
  • No mobile app
  • No voice support
  • Onboarding-only in English
  • Unclear update frequency
  • No offline functionality
  • No self-learning capabilities
  • Screenshots

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