AI Customer Service • E-commerce • Multilingual • Multichannel • No Training Required • SMB-Friendly • Pay-As-You-Go Pricing • Shopify Integration • Easy Onboarding • Shortest Learning Curve
1hero.ai provides e-commerce sellers with fast, 24/7, AI-powered customer service across multiple channels and languages. With 1heroAI sellers can delegate customer service to powerful AI and scale limitlessly without increasing the headcount. It will effortlessly adapt to fluctuating sales volumes during high seasons, and not become an additional financial burden during low seasons.
1hero.ai connects with major support platforms – like Email, Facebook Messenger, Instagram DM, Phone through a Intelligent Virtual Assistant, WhatsApp, Telegram, AI Live Chat, and responses to social media comments.
Connect your Shopify account and allow 1hero.ai to access order and customer details, enabling relevant and concise responses in any language.
By learning from customer support emails and standard operating procedures, 1hero.ai addresses customer requests, such as product returns, shipping label generation, refunds, troubleshooting, and even order creation and editing. If you don’t have these documents, our AI-engine will help create them using information from past emails, your website, privacy and return policies, and FAQs.
It will also learn from your past emails to adopt your tone and writing style, ensuring a human touch and personal feel that your customers appreciate.
Our mobile-first design highlights that this isn’t just another AI Tool for customer support agents. Instead, it’s a performance monitoring platform, managed using simple language, for anyone overseeing customer service in a company.
Manage everything in natural language. No complex setups, fast onboarding and clear pay-as-you-go pricing. Scale and expand your e-commerce customer service operations instantly.
