Galeby

About

Galeby is a smart AI-powered AI Tool designed to improve customer support efficiency by answering repetitive customer service queries two times faster using pre-designed templates. The AI Tool works with different apps such as Freshdesk and Crisp and provides direct support if required. With a goal to make customer support personal, Galeby allows a user to create templates for frequent messages and then scans the user’s list to choose the best response when answering customer queries. To use the AI Tool, a user needs to go to their preferred support app, press a shortcut, select the best response provided by Galeby and send it. The AI Tool generates unique replies and allows users to import real-time data from their app to personalize messages.Galeby is ideal for indie makers who want to stay close to their customers but are bombarded with repetitive messages. The AI Tool is right for you if you want personalized support, find yourself replying to the same questions frequently, and your customers do not read your FAQ. However, it is not suitable for those who want to automate customer support entirely, have few customers, do not mind spending time on repetitive queries, or receive less than three customer messages per day.During the beta version, the AI Tool is priced $14.98 per month, and after adding new features, the price may increase, though beta testers will have lifetime discounts. A user can also get a refund if they do not find the AI Tool useful.

Pros

Answers repetitive queries faster

Compatible with various apps

Direct support availability

Template creation for responses

Real-time app data import

Ideal for indie makers

Personalized customer support

Shortcut for faster responses

Unique reply generation

Beta users get discounts

Refund if not useful

Optimized to increase speed

Works with Crisp, Freshdesk

Scans user’s list for responses

Supports personal touch in responses

Cons

Limited automation

Available beta features only

User created templates needed

Price may increase

Limited to frequent queries

Inefficient for low message volume

No response automation

Discount only for beta testers

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Pricing Details:

$14.98/mo

Category: Customer Service

Tags: business, Q&A, and text

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Galeby

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