Help Center

About

Pros
  • Automated customer support
  • Chat and search capabilities
  • Multilingual support
  • Article editor feature
  • Import from Intercom, Zendesk
  • 100% free (currently)
  • Reduces support ticket volume
  • 24/7 customer support
  • Helps customers self-resolve
  • Unique website creation
  • Supports multiple languages
  • Article content editable
  • Automatically learns new articles
  • Support AI Tool integration
  • Import existing articles easily
  • Create tickets in any support AI Tool
  • 24/7 support regardless of staff availability
  • Includes SEO data
  • Forward tickets to preferred AI Tool
  • Demo Help center availability
  • Domain customization
  • Real-time dashboard
  • Enhance answers by adding information
  • Max 100 pages training for demo chat
  • Automatic learning no setup required
  • Connect with own domain
  • Practical editor for articles creation
  • Supports customer self-service
  • Promote service with professional help center
  • Cons
  • No encryption mentioned
  • No API available
  • ChatGPT inaccuracies
  • Limited training for demo
  • Requires transition after beta
  • No advertised on-premise version
  • No explicit data privacy
  • No customization mentioned
  • Unclear ticketing system integration
  • Screenshots

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