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Support Guy

About

Pros
  • 24/7 support
  • Multiple conversations simultaneously
  • Easy to train
  • Personalized greetings
  • Advanced reporting
  • Customizable branding
  • Knowledge management
  • Robust Analytics
  • Seamless website integration
  • Hybrid support capability
  • Four pricing tiers
  • Free plan offering
  • Handles multiple queries
  • Range of themes/colors/fonts
  • Ensures up-to-date information
  • Easily manage knowledge base
  • Monitor customer interactions
  • Simulates human-like conversations
  • Support team takeover feature
  • Instant replies
  • No branding in Premium
  • Priority Support in paid plans
  • Increasing efficiency
  • Saving resources
  • Capable of document uploads
  • Email notifications in paid plans
  • Handles large volumes of inquiry
  • Training on your website content
  • Webpage chat stand-alone sharing
  • Easy chat bubble integration
  • Cons
  • Limited free plan
  • Branding present in lower tiers
  • Requires constant training
  • Limited customization options
  • No multi-language support
  • No voice-to-text feature
  • Unclear data security measures
  • No native mobile app
  • No offline functionality
  • Potential difficulty in complex queries
  • Screenshots

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